we accept major credit cards
Mon-Fri: 10am-5pmSat: 10am-2pm

0191 3856205
info@dcocarpets.com

DCP carpets is a Training name of The Discount carpet outlet 19 Westbourne Terrace, Shiney Row, Houghton le Spring, Tyne and Wear DH4 4QT

Tel: 0191 3856205

Email: info@dcocarpets.com

Returns

Returns will be accepted. It is the buyers responsibility to arrange and pay for the goods to be returned. Refunds will be given of the original purchase price and delivery cost once we have received the goods in full and in same condition.

Goods will be dispatched only when payment has been received in full, and all costumer details have been received. Acceptance of your order will be confirmed when stock availability has been checked.

Stock items are subject to suppliers availability, in the unlikely event a item can’t be dispatched because of insufficient stock a refund will be given or an alternative product will be offered.

Cancellation of cut to size orders

If you wish to cancel a cut to size order please contact us ASAP as cut to size orders are subject to a cancellation charge of 25% of the order value.

All effort is taken to ensure your order arrives in perfect condition. However please inspect your order thoroughly for faults or damage before fitting as we cannot accept returns that have been cut into or used.